Article 1. Object
1.01 RedFabriQ is a French “Société par Action Simplifiée” (SAS), with a share capital of 1 855,000 euro, headquartered at 16 rue de la comète 75007 Paris, registered in the Business and Trade Register of Paris under the number 501 705 172 000 10, represented by Mr. Zaak CHALAL as President (“RedFabriQ”).
1.02 The Client is a legal entity or a natural person who has downloaded the software and/or the Extension Module, in the course of executing its activities whether professional or not, identified in the order form of RedFabriQ (the “Order”), as presented on the website www.mobioos.ai (the “Website”) as also a software product / platform and solution (“Mobioos”).
1.03 These terms and conditions (the “Terms and Conditions”) are intended to define the conditions according to which Mobioos grants to the Client who accepts, an authorization for personal, non-exclusive, free of charge and non-transferable use of the electronic commerce software developed by RedFabriQ (the “Software”) and/or of one or more Extension Modules (the “Extension Modules”), as well as of the pertinent documentation (the “Documentation”).
1.04 The Extension Modules may be added on to the Enterprise Version and/or to the Professional Version of the Software.
1.05 The Client acknowledges having precisely evaluated his/her own needs and to have ensured that the Software and/or the Extension Module ordered correspond to these needs.
Article 2. Contractual document
2.01 The Terms and Conditions, the Documentation, and the Order together constitute the contractual entity linking the Client and RedFabriQ (the “Contract”).
2.02 The Contract is composed, by decreasing order in terms of juridical priority, of the following:
- these Terms and Conditions;
- the Documentation;
- the Order.
In case of contradiction among the different contractual documents, the provisions of the higher-ranking document shall prevail.
2.03 The Contract takes effect on the Delivery Date, as this term is defined in Article 6 Paragraph 2 of the Terms and Conditions.
Article 3. Application and opposability
3.01 The Terms and Conditions are systematically disclosed to the Client for being integrated in the legal notice of the Software.
3.02 The issue of an Order by the Client implies his/her entire adhesion without reservation to the Terms and Conditions, and the renunciation of his/her own terms and conditions, even should his/her own terms and conditions prescribe the contrary.
3.03 The sole downloading or use of the Software confirms the entire acceptance without reserve of the Terms and Conditions.
3.04 No other convention may, without previous and formal acceptance of Mobioos by writing, prevail upon these Terms and Conditions.
Article 4. Extent of the transfer
4.01 Right to Use
(a) The license granted by Mobioos gives the Client a non-exclusive, non-transferable right to use the version of the Software and/or Extension Module delivered by Mobioos on the Delivery Date (the “Version”), with an unlimited duration from the Delivery Date subject to the respect of the Terms and Conditions, throughout the entire world and for the Client’s internal operating needs.
(b) By use for the Client’s internal operating needs, it should be understood any use for the sole needs of the Client, as part of his/her professional activity, by the Client and his/her employees, as well as the IT service companies of the Client and their employees, and this under the responsibility of the Client (the “Users”).
(c) The license of an extension module is subject to the same rules and to the same limits as those applicable to the user license of the Software in which the said Extension Module will be integrated.
(d) The server of the Client on which the Software and/or the Extension Module can be installed must meet the minimum required configuration as defined by Mobioos, mainly Mobioos Forge Studio, hereafter: Windows 7 or higher, Net 4.5, Microsoft Visual Studio 2017 or higher plus internet access to connect Mobioos Forge Studio with the Mobioos Services (the “Server”).
4.02 Right to Modify
(a) The license granted by Mobioos gives the Client a non-exclusive and non-transferable right to modify and to create derivative works from the Software, the Extension Module, any Update, and/or Open Source Components (the “Derivative Works”).
(b) Except with explicit agreement of Mobioos, the Client undertakes to use Derivative Works for its own needs, as part of its professional activity, with the exception of Derivative Works created solely based on Open Source Components.
(c) Except with explicit agreement of Mobioos, the Client is forbidden to:
- transfer, exchange, rent, sublicense, or distribute in any way whatsoever, free of charge or in return for payment, the Derivative Works, with the exception of Derivative Works created solely based on Open Source Components;
- use the Derivative Works to supply services of any nature whatsoever to any other natural person, company, or entity, free of charge or in return for payment, with the exception of Derivative Works created solely based on Open Source Components.
4.03 Backup Copy
The Client has the right to make a backup copy of the Software and/or the Extension Module, to protect use of it, except if said copies is supplied by Mobioos.
4.04 Documentation and assistance
(a) This license to use the Software and/or Extension Module includes the affiliated electronic Documentation for said Software or Extension Module, available online on the Website on the Delivery Date, and on the GitHub platform.
(b) The Documentation describes the Software and/or Extension Module features and instruction manual on the Delivery Date.
(c) The Documentation is available for consultation online on the Website or on the GitHub.
(d) The Client is solely responsible for consultation and use of the Documentation.
(e) Should the Client do not find the reply to its query on the use of the Software, the Client, he/she may contact Mobioos at email@example.com. The queries may refer exclusively to the following points: (i) installation of the Software and/or Extension Module, (ii) resolution of technical problems as part of the standard implementation of the Software and/or Standard Module, (iii) resolution of bugs linked to the Software and/or Complementary Software, (iv) standard setup of the Software and/or Extension Module, (v) comprehension of concepts integrated into the Software and/or the Extension Module. Mobioos will make its best effort to respond, within a reasonable period, to the Written Questions addressed by the Client by email to the aforementioned address or asked online on the Website.
(a) The Updates designate, according to the case, the compilations, corrections, and improvements for the Software or Extension Module concerning the simplicity of use, speed of execution, or addition of new functionalities for the Software or Extension Module, or the deletion or modification of functionalities integrated into the Software or Extension Module (the “Updates”).
(b) The license of the Software and/or Extension Module includes the Updates of the Software and/or Extension Module, with an unlimited duration subject to the respect of the Terms and Conditions or the duration of the licence.
(c) The Updates are available online on the Website.
(d) The Client is solely responsible for the downloading and use of Updates.
4.06 Right to Correct
RedFabriQ reserves the exclusive right to correct the Software and/or Extension Module.
4.07 Other Information
Notwithstanding the provisions of article 4.01, 4.02, 4.03 and 4.04 of the Terms and Conditions, no provision of service or service is due from Mobioos to the Client under the present user license of the Software and/or Extension Module, and notably no provision of service, advice, correction, or maintenance is due from Mobioos to the Client under the Contract, subject to provisions in Article 11 of the Terms and Conditions.
Article 5. Open source Components
5.01 The Client acknowledges that the Software includes various open source software, which is available freely to the public (the “Open Source Components”). The Client acknowledges that the Extension Module(s) can include various Open Source Components.
5.02 The Open Source Components integrated into the Software and/or Extension Module are distributed to the Client with no guarantee and neither provision of service nor servicing.
5.03 It is expressly agreed between the Client and Mobioos, under the essential and determining condition of the Contract, that the use by the Client, for the duration of the Contract, of Open Source Components which make up an integral part of the Software and/or Extension Module in question, is considered as a veritable use of the Software and/or Extension Module in question.
5.04 Each Open Source Generators Components of the Software and/or Extension Module is governed by the specific rules that govern the license of the open-source software concerned, and notably by the rules of the MIT Licence (Open Source Initiative - https://opensource.org/licenses/MIT). Prior to use of the Software and/or Extension Module including Open Source Components, the Client is obliged to accept, in addition to these Terms and Conditions, the Open Source Software License Terms and Conditions featured on the Website.
5.05 The Documentation of the Software and/or Extension Module furnished to the Client includes the list of Open Source Components that make up an integral part of the Software and/or Extension Module in question.
5.06 In case of contradiction between the Contract and the rules applicable to the concerned open source licenses, the latter shall prevail with respect to the open source part of the Software and/or Extension Module concerned.
Article 6. Delivery
6.01 The Software and the Extension Module are delivered to the Client by Mobioos from Web site, From GitHub dedicated Mobioos workspace (called Organization on GitHub), from other marketplace like Microsoft Visual Studio Marketplace, etc…
6.02 The date of sending by Mobioos of the Software and/or Extension Module license key are considered as being the delivery date of said Software or Extension Module (the “Delivery Date”).
6.03 The Updates are downloadable by the Client on the Website.
6.04 The date of downloading by the Client of the Updates is considered as the delivery date of the aforementioned Update (the “Delivery Date”).
Article 7. Information and Obligation
7.01 The Client declares to know the functionalities of the Software and the Extension Module ordered and to have received from Mobioos all information useful to his choosing.
7.02 The Client declares to have the necessary competencies for installing and using the Software, the Extension Module, and the Updates and has available the suitable material means.
7.03 It is the responsibility of the Client to:
- have qualified personnel for installing and using the Software and/or Extension Module in accordance with the Documentation;
- warn Users of the risks of error which can arise during the first uses of the Software and/or Extension Module;
- have the material equipment that meets the minimum requirements of Mobioos featured on the Website.
Article 8. Duration
The Licence is granted without limit of duration subject to the respect of the Terms and Conditions or upon termination of the Licence as per the terms of Article 9.
Article 9. Termination
9.01 Mobioos reserves the right to terminate the Contract in case of breach by the Client of his/her obligations under the Contract or the Client not having remediated within thirty (30) days counting from the initial presentation of a registered letter with return receipt making note of the aforementioned breach.
9.02 The termination of the Contract will take place notwithstanding the right for Mobioos to obtain compensation for the damage suffered.
9.03 Also considered as a breach is the non-respect by the Client of the Software’s and/or Extension Module’s terms and conditions of use featured in the Documentation.
9.04 The Client may, at any moment terminate the Contract, and this without having to provide any justification or motive whatsoever.
9.05 In case of the cessation of these contractual relations, and this for whatever the cause may be the Client undertakes to either (i) return to Mobioos, within five (5) working days from the end of contractual relations, the entirety of the constituent elements of the Software, Extension Module and any eventual Updates as well as the affiliated Documentation, including support materials and any copies made, guaranteeing by writing the totality of this return, or (ii) destroy all files including the original, the partial or total copies of the Software and/or Extension Module, whether these be implemented into other programs or not, and to supply in this case an attestation certifying the destruction of the Software, the Extension Module, and any eventual Updates as well as affiliated Documentation and support materials including all copies of these that were made.
9.06 The Client will cease all use of the Software and/or Extension Module and any eventual Updates as well as the affiliated Documentation.
Article 10. Intellectual Property
10.01 As the author of the Software and Extension Module, Mobioos and RedFabriQ holds the entirety of economic and non-economic rights, within the meaning of the provisions of the Intellectual Property Code, for the Software and the Extension Module in their totality, as well as each of their components, for any eventual Updates, and for the Documentation.
10.02 The use authorization granted by the Contract does not result in any transfer of intellectual property to the benefit of the Client. The Software, the Extension Module, and their Documentation remain the property of Mobioos and RedFabriQ, regardless of form, method of communication, support of programs, or language used.
Article 11. Guarantee
11.01 Mobioos guarantees the Client that the Software and/or the Extension Module supplied conform to the Documentation downloaded by the Client on the Delivery Date (the “Guarantee of Conformity”). Consequently, Mobioos guarantees the Client that the Software and/or Extension Module ordered accomplish the functionalities described in the Documentation downloaded by the Client on the Delivery Date and is free of defects obstructing its normal functioning, provided that it be used on the operation system and according to the material configuration required by Mobioos. The present Guarantee of Conformity is granted to the Client during a period of three (3) months from the Delivery Date (the “Guarantee Period”). If during the Guarantee Period, the Software and/or the Extension Module were to present a defect obstructing its normal functioning, Mobioos will make its best effort to make the necessary corrections or modifications, within a reasonable period, and without charges, in order to rectify the incident or detected malfunctioning and enable the Software and/or Extension Module to execute the functionalities described in the Documentation.
11.02 In order for Mobioos to be able to make the necessary corrections, the Client undertakes to supply Mobioos all error messages, the description of the malfunction, and the context in which it was produced.
11.03 The Guarantee of Conformity is nonetheless limited to the Version of the Software and/or Extension Module having not been modified, even minutely, by the Client.
11.04 Mobioos does not guarantee the Client:
- that the downloading and installation of the Software, Extension Module, and/or Updates will take place without interruption, malfunction, or error, subject to the provisions of Article 11.01 of the Terms and Conditions;
- that the Software, the Extension Module, the Updates, and the Open Source Components are free of manufacturing defects or viruses, subject to the provisions of Article 11.01 of the Terms and Conditions;
- the suitability of the Software, the Extension Module, and the Updates to the needs of the Client and the aptitude to respond to the problems of the Client, whether or not these needs or problems of the client were expressed;
- the upward compatibility of the Software and/or Extension Modules, which gives way to a case-by-case study;
- the performance, the proper functioning of the Software and/or Extension Module notably as concerns the calculation of product prices of the Client, the economic profitability, and the suitability to the market or to the needs of the Client of the Software, Extension Module, and any eventual Updates.
- RedFabriQ cannot be held responsible for resulting harmful consequences.
11.05 It is recalled that it is under the Client’s responsibility to make all arrangements establish adequate repair plans and to take all appropriate measures to minimize the harmful consequences notably related to malfunctioning, viruses, a possible interruption of operations, or a possible price calculation error generated by the Software or by the Extension Module, or a possible loss of data generated by the Software or by the Extension Module resulting from its installation or use.
11.06 Mobioos declares to be the author of the Software and/or Extension Module and guarantees the Client to be authorized to agree to the present license of the Software and/or Extension Module.
11.07 In the event that the Client has knowledge of a claim of a third-party bearing on the intellectual property of the Software and or the Extension Module, he shall inform Mobioos within a period of fifteen (15) days from the awareness of this claim, by registered letter with return receipt. If not, the Client will no longer be able to make a claim on any warranty from Mobioos.
11.08 If all or part of the Software and/or Extension Module (with exception to the Open Source Components) is recognized, by a final court decision, to constitute an infringement, Mobioos may according to its choice, either (i) obtain the right for the Client to continue to use the aforementioned Software and/or Extension Module concerned by the claim, or (ii) make necessary modifications or corrections in order to cease the disruption caused to the third-party.
11.09 This guarantee does not, however, apply if the violation of third-party rights results from:
- use of the Software or the Extension Module in a modified version, even minutely, by the Client;
- use of a Derivative Work of the Software, Extension Module, or Open Source Components, developed by anyone other than Mobioos;
- a combination of the Software with any product not provided by Moiboos
- use of Open Source Components and this in any capacity whatsoever.
11.10 The Client pledges:
- not to prejudice directly, indirectly, or through third-party intermediaries with whom it is associated, the intellectual property rights of Mobioos;
- to take with respect of Users who have access to the Software and/or Extension Module, all measures necessary to ensure respect of property rights on the aforementioned Software and/or Extension Module;
- to take all steps so that no User keeps either Documentation or copy of the Software or Extension Module outside the premises of the Client and the premises of the Client’s IT service providers;
- to take all necessary measures to protect the intellectual property rights of Mobioos and, in this regard, to maintain in good state all the mentions of property and copyright that will bear on the constituent elements of the Software and/or Extension Module;
- to put, on each full or partial copy of the Software, all mentions of property and copyright figuring on the original Version of the Software or the Extension Module delivered by Mobioos the Client.
- not to copy, print, transfer, transmit, or display all or part of the Software and/or Extension Module, as well as for any Updates;
- not to transfer, exchange, rent, sublicence, or distribute in any way whatsoever the Software, the Extension Module, or the Updates;
- not to use the Software and/or Extension Module to provide services of any nature to any other physical person, company, or entity;
- not to use the Software and/or Extension Module on a number of servers beyond the number of servers authorized under the Contract;
- not to disassemble the Software and/or Extension Module, translate it, analyze it, reverse engineer it, or attempt to do so.
Article 12. Responsibility
12.01 It is expressly agreed that Mobioos is only subject, in the provision of its Software, Extension Module, and eventual Updates, to an obligation of means.
12.02 The Client:
- takes under its sole responsibility the entirety of measures necessary to preserving his interests and to securing his data and information, files, computer memory, documents and computer programs;
- waives the right to seek Mobioos’s liability in case of damages arising from data, files, computer memory, or to any document, material, or program as part of downloading, installing, and/or using the Software, Extension Module, or Updates;
- waives the right to seek Mobioos’s liability in case of transmission of any virus whatsoever during downloading, installation, or use of the Software, Extension Module, or Updates;
- acknowledges having evaluated in a precise manner its own needs and to have assured itself that the Software, Extension Module, and eventual Updates are adequate to its needs. Consequently, the Client is solely responsible for determining the suitability of the Software, Extension Module, and eventual Updates to its needs.
- may not in any case be held liable for any malfunctioning during downloading or installation of the Software, Extension Module, and/or eventual Updates;
- may not be held liable due to the inadequacy, failure, or malfunctioning of the Server or of any material used in support of the Software or the Extension Module;
- may not be held liable notably for (i) malicious third-party intrusions in the Client’s information system, and this even if the intrusions originate in a flaw in the Software, Extension Module, and/or eventual Updates or (ii) the potential misappropriation of passwords, secret codes, and more generally all information of a sensitive nature for the Client, and this even if these misappropriations originate in a flaw of the Software, Extension Module, and/or eventual Updates;
- may not be declared liable for difficulties of access or momentary impossibility of access related to perturbations of the telecommunications network, or other technical difficulties, the Client being informed of the complexity of world networks, and of the influx, at certain hours, of Internet users;
- will not assume responsibility, regardless of circumstances, of indirect damages, such as financial or commercial prejudice, loss of clientele or of savings, commercial disturbance whatsoever, any increase of costs or other general costs, of improper use or absence of use of the Software, Extension Module, and/or the Updates. Any action directed by a third-party against the Client is deemed an indirect prejudice and therefore cannot be compensated by Mobioos.
12.04 The responsibility of Mobioos is limited to the compensation of damages directly suffered by the Client, subject to irrebuttable proof provided by the Client.
Article 13. Trade Reference
The Client authorizes Mobioos to use its name and its brands as trade references with prospects and on its website.
Article 14. Force Majeure
14.01 Considered as cases of force majeure, in addition to those usually held up by jurisprudence, are (i) governmental or legal restrictions, (ii) total or partial blockage of means of telecommunication and communication, including networks, and/or (iii) use other than as stated in the Documentation of the Software, Extension Module, and/or any Updates.
14.02 In case of force majeure of a period greater than three (3) months, the Contract may be terminated as a matter of right without compensation being owed by either party, neither the Client nor Mobioos.
Article 15. Confidentiality
15.01 The Client and Mobioos pledge not to use to their benefit or to the benefit of a third-party and not to divulge to non-authorized third-parties any confidential information that the Client or Mobioos would have received as part of providing the Software or the Extension Module.
15.02 Confidential information (the “Confidential Information”) shall refer to all information communicated by the Client or by Mobioos in written or digital form, or any other included means without limitation, the computer programs in object code and/or in source code affiliated with the Software or Extension Module, and the entire set of trade secrets, methods, and any document of the Client or of Mobioos.
15.03 The Client and Mobioos pledge to this confidentiality agreement during the entire duration of their business relations, and during a period of one (1) year from the end of the Termination.
15.04 The Client and Mobioos pledge and vouch for their personnel and their possible service providers to respect this Confidential Information and to now reveal or leave at the disposition of a third-party, without having obtained prior and written agreement from the concerned party, unless required by a court of law, an administration or to exercise rights arising from the Order.
15.05 The confidentiality obligation does not apply: i) to information known to the receiving party prior to its communication; ii) to information obtained by third-parties by legitimate means and without a confidentiality obligation; iii) to information developed independently by the receiving party; iv) to information rendered public by the party that communicated it.
Article 16. Auditing
16.01 The Client authorizes Mobioos to verify compliance with the clauses in the present Contract.
16.02 Mobioos may conduct, at any moment and during the open hours of the Client, an inspection either by intermediation of an expert held to a confidentiality obligation, or by remote or on-the-premises access that the Client pledges to permit.
16.03 The Client also pledges to assist the expert and/or Mobioos in the execution of his/her tasks and not to obstruct the operations of the inspection.
16.04 In the event that the inspection finds a violation by the Client of the present Contract, RedFabriQ may terminate the Contract without any possible claim from the Client whether financial or not and Mobioos may claim damages for the prejudice caused.
Article 17. Notifications
17.01 The Client elects domicile at the address indicated on the Order.
17.02 The Client pledges to notify Mobioos, without delay, of any change of domicile. In the event of non-compliance with this obligation, all notifications will be considered as having been validly delivered to the address indicated on the Purchase Order without the Client being able to contest the validity.
17.03 Excepting (i) circumstances covered in the Terms and Conditions expressly requiring notification by certified mail with return receipt, (ii) exchanges between the Client and Mobioos as part of the normal and ordinary execution of the Contract that are able to be freely carried out notably by email, any other notification between the Client and Mobioos will be delivered by certified letter with return receipt or by fax.
17.04 Faxes are considered as received by the addressee on the date marked on the return receipt of the sender.
17.05 Certified letters with return receipt are considered as received by the addressee on the date of initial presentation by the postal service.
Article 18. Transfer-
18.01 The Client is expressly forbidden to transfer totally or partially the Contract, subject to payment or free of charge, without Mobioos’s prior authorization. Transfer will notably be considered as the sale of business, total or partial, of the Client and any operation resulting in change of control of the Client, and even when this operation would result in the transmission of all the Client’s assets.
18.02 In any event, such a transfer is always subject to the express acceptance by the transferee of the present Terms and Conditions.
18.03 In case of transfer authorized by Mobioos, the Client must execute a simultaneous transfer of all the existing copies of the Software and the attached Documentation to the same third party, either under printed form, or under executable form, and destroy the files including the copy or copies installed on the initial support material.
Article 19. Partial Non-Validity
If one of any of the provisions of the Terms and Conditions should prove to be null with respect to the application of a law, regulation, or following a final decision of a competent court, other provisions shall remain in full force and scope.
Article 20. No Waiver
In the event that Mobioos does not avail itself of one of the provisions in the Terms and Conditions, and for no matter the duration of time, it may not be thereby construed as any waiver whatsoever on its part to avail itself of the provision subsequently.
Article 21. Applicable Law
This Contract is subject to French law.
Article 22. Attribution of Jurisdiction
In the event of a dispute, failing the finding of an amiable solution, competence is attributed to the Tribunal de Commerce de Paris (Commercial Court of Paris) notwithstanding a plurality of respondents or a guaranteed appeal, even for urgent procedures or protective summary procedures or by petition.
Version updated on 04/01/2019
The preservation of your privacy is a priority. We describe through this policy how we collect and use personal information about our users of our Mobioos software suite.
The Mobioos software suite (including the Forge, Fusion and Magnet product) is a product of RedFabriQ SAS, located at 11 rue Cambrai 75019 Paris. It has been developed considering the strict functional and security requirements of the General Data Protection Regulations of 25 May 2018 and the Data Protection Act of 6 June 1978 in its latest version of June 2018.
RedFabriQ is the controller of the processing of personal data collected as part of the services offered by the "Mobioos Forge", "Mobioos Fusion" and "Mobioos Magnet" applications.
What is a personal data?
It refers to any information that directly or indirectly identifies a natural person. This is the personal information (e. g. Email address) that we collect in accordance with the principle of minimization, either when creating the Mobioos user account and using our services.
What do we mean by data processing?
It is an operation or set of operations carried out with or without automated processes and applied to personal data. For example, the collection, recording, transfer... any form of use or manipulation of information about you.
2. Gathering and utilization of your data
Account required to use the service
To benefit from our services, it is necessary to create a Mobioos account. This includes the following information freely given by the user when creating the account: Last name, First name, and Email address as well as a password to secure access to the account. A role, defined by the user, is also associated with the Mobioos account. This role is necessary to use Fusion. A person who is not at least 15 years old is not authorized to create a Mobioos account.
Service usage data
For the purpose of statistics on the use of the Mobioos platform and for the continuous improvement of our products, we collect the following information when using our services, at each code generation request (at the end of the interview):
- Identifier of the applicant in a pseudonymized way,
- Date of the request,
- Generator used,
- Technologies chosen for code generation.
Bugs in the application during its use are also collected by our services for the purpose of improving our product.
After the application code is generated, the user has two options to use this code:
- Download it to his computer.
- Publish it on GitHub.
If the code is published on GitHub, the user is asked for his login information (username and password). This information is never sent or known by Mobioos.
3. How is your data secured?
Our platform uses the state of the art of technical and physical measures in cyber security, including strict control of access to information, firewalls and data encryption techniques.
In addition, pseudonymization of personal information is carried out by our platform, in particular for all usage data of the Mobioos platform.
4. What are your rights?
In the event of a request for access to your information through the exercise of the "right of access", it is our responsibility to inform you about the purposes of our processing, the different types of data in our possession, their origins, potential recipients, etc.
The right of rectification allows you to obtain a modification of information concerning you on a simple request.
You have the possibility to request that Mobioos delete all information relating to your person by exercising the "right to erase" also known as the "right to forget". In this case we will have to delete your data as soon as possible, without failing to inform our partners at the same time about your request so that they too can apply it.
Thanks to the "right of opposition" you can oppose yourself on request until the final stop of the operations that we carry out on your data. We will immediately apply your wishes, provided that your request does not lead Mobioos to take a position that would violate its own obligations with regard to the regulations in force.
The "right to portability" allows you, upon written request, to receive your data in our possession and in a usable format (Example CSV).
If you wish to reduce the scope of use or certain categories of your data, for example, you can exercise the "right to limit processing". Once your request is considered at Mobioos, we require the alignment of our partners and suppliers with this action.
5. How can you exercise your rights?
You can exercise your rights by contacting us via the contact form available on the application interface, or by writing to the DPO (Data Protection Officer) via the contact form (https://mobioos.ai/contact/), or at the following address: firstname.lastname@example.org
You have the possibility to enter the CNIL
In addition, without prejudice to any other administrative or judicial remedy, you have the right to file a complaint with the Commission Nationale de l'Informatique et des Libertés (CNIL) if you consider that the processing applied to your data constitutes a violation of the regulation or a deprivation of your rights and freedoms.
6. What are our obligations?
Obligation to inform you and raise awareness among our partners
We are committed to informing you about all our activities regarding your data, as well as any changes that may occur to our platform. We do what is necessary to facilitate the exercise of your rights by implementing Accessible and fast communication channels. We answer your requests within the deadlines in force.
Our compliance ecosystem protects your data
We make our partners and service providers aware of the regulatory requirements in order to guarantee the overall protection of personal data entrusted to them. A compliance charter is submitted to subcontractors and contractual clauses incorporating data protection is adopted.
MOBIOOS does not transfer personal data to a third country or to another international organization outside the EU.
Notify in case of data breach
In the event of a violation of personal data, MOBIOOS undertakes to notify the competent supervisory authority (CNIL) no later than 72 hours after becoming aware of it in accordance with Article 33 of EU Regulation 2016/679.
When a violation of personal data is likely to create a high risk to a person's rights and freedoms, MOBIOOS undertakes to inform the data subject of the violation as soon as possible, in accordance with Article 34 of EU Regulation 2016/679.
We have defined the retention duration
Your data is collected to serve only for the purposes expressed in the service contracts you have signed. We systematically delete your information as soon as it is no longer needed, in particular when closing the user account.
7. Changes in this policy
Mobioos reserves the right to modify and update this policy at any time and without notice, in particular if new features, new services or new partnerships are added to MOBIOOS' offers, or following recommendations from the supervisory authorities.
In this case, the new version will be published on our website and communicated by email to our users. Notification of changes implies acceptance of the policy unless you indicate otherwise via our help center.